“Behind the Hype” Webinar with Finastra, Capgemini and Efma

hype live

“Behind the Hype” Webinar with Finastra, Capgemini and Efma

October 13, 2020

hype live

Our CEO Michael Jesse was one of the keynote speakers “Behind the Hype LIVE: CX a WOW continuum” webinar. He joined Rohit Garg, Executive Vice President and Head of NeoBiz, Mashreq, Elias Ghanem, Global Head of Market Intelligence – Financial Services, Capgemini, Chirine BenZaied, Innovation Director, Finastra and Ryan Clifford, Developer Relations Lead, Finastra. They will explored 3 key areas raised in the World Fintech Report 2020.

1. Onboarding with Open X

– Consumers expect a lot the days and BigTechs and challenger banks are raising the bar.

– For incumbents to catch-up they must become inventive banks and leverage fintechs across the value chain.

2. Looking beyond front-end

– Engaging front-end requires a robust and enabling back-end.

– Critical process need transforming and this can be done by partnering with fintechs.

3. Collaborating at scale

– Effective collaboration requires people, business and process maturity.

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